At eHealth Ventures Group, we build, scale and innovate e-commerce platforms that give people control over their well-being. Currently via our existing platforms Dokteronline, SeeMe-nopause and Breinfijn. Our measure of success is the number of visitors to our platforms who purchase products and services. In short, we are here to build and innovate together in a team of people who strive for results.

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Our market is challenging and never stands still. We make a difference through a culture where sharpness, determination and ownership are leading. At eHealth Ventures Group, people who want to win work together, with quality and at pace. Take that responsibility, want to take a step better every day and only be satisfied when it stands like a stone's throw. This is how we achieve our ambitions. That's how we get better every day. Together, we are responsible for this mission! Everyone makes a valuable contribution from their own specialty.

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Responsible self-direction is key to our platforms Dokteronline, Breinfijn and Seemee-no pause. Whether it's something someone is ashamed of, a minor ailment, peace and balance in the head or body, or support with the transition: we help customers to get a responsible grip on their own well-being. Always with quality, convenience and trust first.

Dokteronline offers easy access to advice, doctors and treatments, so that customers can address their care needs discreetly and easily. Since 2004, we have been able to help more than 250,000 people with simple care needs.

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Breinfijn helps people find peace and balance in their head and body. We offer scientifically based online programs and training courses for complaints such as stress, anxiety, panic, worrying and fatigue. Our team of psychologists and therapists combines insights from neuropsychology and physiology with years of practical experience.

Seemee-no pause focuses specifically on menopausal women and provides them with support, information and solutions to better understand and address the challenges of menopause. By paying attention to a phase that is often understudied, we help women take control of their health and well-being.

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eHealth Ventures Group is growing rapidly in a market full of movement, innovation and uncertainties. To stay ahead, you have to think faster, build smarter and execute better. Innovation is not a luxury but a necessity. We have a considerable growth ambition for the coming years. To further achieve these ambitions, we are looking for people who, like us, have a strong drive and passion, who like when the bar is set high, want to perform better every day and are a good match with our entrepreneurial culture.

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Are you a passionate customer service employee who wants to make an impact on the future of e-health?

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Do you accept the challenge?

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Your tasks and responsibility

As a Customer Service Representative, you are the point of contact for our customers and ensure an excellent customer experience via our online platforms. Your activities include:

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Your tasks include:

• Answering customer questions via phone, email and chat
• Transferring customer questions or complaints to our collaborating pharmacies
• Friendly and solution-oriented handling of complaints
• Proactively informing customers about orders, delivery times and services
• Participate in internal tasks such as order monitoring, quality control and training new colleagues.

We started with a handful of people at our office near Breda and are proud to now operate with a team of over 65 people in 15 countries, with offices in Breda and Curaçao. Our open culture is characterized by entrepreneurship and teamwork. We have ambitious growth plans, which is why there is always room for a good idea, provided you convince us. Do you accept the challenge?