Customer Service Agent – FR

Are you looking for an exciting and challenging job among great colleagues, do you have a Dutch nationality and speak fluent English and French?
Then eMedvertise has a great opportunity for you.

Working at eMedvertise means being part of a motivated team in an inspiring environment at a dynamic enterprise. Slowing down or standing still are really no option. That’s why we hire positive and flexible team members with a creative and professional mindset who enjoy to provide service to our customers and understand that the job needs to be done at the end of the day.

WHAT WILL YOU BE DOING?

• Maintain contact with our customer concerning actual questions, issues and/or uncertainties, by phone, e-mail, chat and social media.
• Redirect specific customer questions to the right person(s) in the process.
• Settle customer questions and/or possible complaints in the most customer friendly way.
• Contribute to team oriented tasks like planning, quality control and training.